WhatsApp AI Chatbots
24/7 customer support and sales on the channel Nigerians already use.
What we build
Zeplynk builds AI-powered WhatsApp chatbots for Nigerian businesses — handling customer inquiries, order tracking, appointment booking, and lead qualification automatically, without losing the personal feel of a real conversation.
Common use cases
Instant Customer Support
Answer FAQs, pricing questions, and order status instantly, any time of day.
Order & Delivery Tracking
Let customers check order status on WhatsApp without calling or emailing support.
Appointment & Booking Flows
Automated scheduling for clinics, salons, and service businesses, synced to your calendar.
Lead Capture & Qualification
Qualify inbound leads automatically and route hot leads straight to your sales team.
Conversation Mapping
We map the real conversations your team has today — support tickets, sales chats, FAQs — into a bot flow.
AI + Logic Design
We combine structured flows with an LLM layer so the bot handles both scripted and open-ended questions.
WhatsApp Business API Setup
We configure your official WhatsApp Business number and connect it to the bot backend.
Launch & Handoff Rules
We define when the bot hands off to a human, and launch with monitoring in place.
What sets us apart
Feels Like a Real Conversation
LLM-powered responses, not rigid keyword menus — customers get real answers, not dead ends.
Built on the Official WhatsApp API
No banned numbers or shaky unofficial integrations — we build on WhatsApp's official Business API.
Human Handoff Built In
The bot knows when to step aside and route a conversation to your team.
Common questions
Ready to get started?
Let's talk about your project. Book a free strategy call and we'll map out exactly what's possible.